FAQ

  • Size Guide

    Most items are true to size, but you can use this as a general reference.

    Size Bust Waist Hips

    XS 0 30-32 24-26 34-36

    S 2-4 32-34 26-28 36-38

    M 6-8 34-36 28-30 38-40

    L 10-12 36-38 30-32 40-42

    XL 14-16 38-40 32-34 42-44

  • Can I exchange an item?

    Claro que yes. Please email us as soon as possible to hola@shopsegura.com to get the process started. As long as you stay in the 14 day remorse period and all items must be unworn, unwashed, with tags and in good condition. Items that want to be returned should be sent out first (upon approval). Once the item is received and inspected we will send out the new item. *Customers are responsible for return shipping, Shop Segura does not provide return labels. We recommend mailing your return using a carrier that offers tracking services.

  • When will I receive my package?

    Please allow 1-2 business days to process your order. We process and ship out orders Monday - Thursday and are closed on Friday - Sunday and National Holidays.

  • Will I receive an email confirmation?

    Orders cannot be changed after they’ve been processed, but we get that mistakes can sometimes happen. If something has changed about your order, reach out to us at hola@shopsegura.com ASAP so we can catch it before it ships!

  • Sale & Clearance

    All sales are final.